Octopuscity.com
How long is my contract?
Your contract for OctopusCity Platinum runs semi-annually, paid in advance.
OctopusCity Basics
OctopusCity Product Breakdown
What is OctopusCity Gold?
Can I access OctopusCity on the Web?
What is OctopusCity Platinum?
Which email programs will sync with OctopusCity?
How many contacts can I store with Octopus City?
What else do I get with OctopusCity?
Downloading OctopusCity Gold, OctopusCity Platinum
How do I get OctopusCity?
OctopusCity Costs
Is OctopusCity really free?
How do you make your money?
Technology and Requirements
Are there any technology requirements for OctopusCity?
What kind of database does OctopusCity use?
Training and Support
What kind of support will I receive?
What kind of training can I receive?
Data Security
How secure is my data? (Please read our Privacy Policy for more information)
Getting Started on OctopusCity
Downloading OctopusCity Gold, and OctopusCity Platinum
How do I download any version of OctopusCity?
Uploading Contacts to OctopusCity
How do I get my contacts into OctopusCity?
Can I pick and choose which information I want to upload?
Will my existing notes, calendar appointments, reminders, or other information be uploaded as well?
Can I upload contacts into OctopusCity using a business card scanner?
What if I want to upload contact information from an application that’s not listed?
What kind of information can I store about my contacts?
Building a Smart Address Book
How do I get my friends’ new contact information?
How do I build my self-updating address book?
Value-Added Partner Services
What are your value-added partner services?
Can I save meeting transcripts?
How do I initiate a meeting or chat session?
Customizing OctopusCity
Can I make changes to the layout of OctopusCity?
What kinds of customizations can I make to OctopusCity?
Is OctopusCity available in other languages?
How do I customize OctopusCity?
Using OctopusCity Gold
Getting started
How do I sign up for OctopusCity Gold?
How long is my contract?
What are the system requirements for OctopusCity Gold?
Syncing your data
How do I sync my data with OctopusCity?
Can I sync my office and home computers?
Data storage
Where is my data stored?
How much data can I store?
Can I house OctopusCity on my own server?
Security and Accessibility
What kind of security does OctopusCity have?
What is your privacy policy?
What are your uptime percentages?
Retrieving or Deleting Data
How do I get my data out of OctopusCity
How do I delete my contacts from OctopusCity?
Using OctopusCity Platinum
Signing Up
How do I sign up for OctopusCity Platinum?
How long is my contract?
Data Synchronization
How does my data sync with my PDA?
Technology Requirements
Which PDAs can I use with OctopusCity Platinum?
Payments
Pricing
Is OctopusCity really free?
How do you make your money?
What are the prices for your value-added services?
Billing
How am I billed?
How do I change my billing information?
How do I cancel OctopusCity?
Privacy
Contacts and Privacy
Can I prevent my information from being updated in others’ address books, but still update their information in mine?
OctopusCity Privacy Policy
Do you have a formal Privacy Policy?
OctopusCity For Your Company
OctopusCity For Your Company
How do I move from an individual user to a roll out of OctopusCity for my entire company?
Can I track the contacts of my reps?
Can I use OctopusCity to track sales information, run reports, or keep track of customer service issues?
Auric Prospector: A Powerful On-Demand CRM system
What is Auric Prospector?
Integration
Can I integrate OctopusCity with another CRM solution?
Can I integrate OctopusCity with my ERP or accounting package?
Training
What kind of training do you provide?
Outlook Integration
Requirements
Which versions of Outlook are compatible with OctopusCity?
Syncing
What information can I sync with Outlook?
How long does the sync take?
Can I sync individual tasks and calendar appointments with Outlook?
Can I sync individual contact folders with OctopusCity?
Can I schedule automated syncs with Outlook?
If changes are made to the same record in both Outlook and OctopusCity, which system takes precedence?
Other Outlook Functions In OctopusCity
What other Outlook functions can I do from within OctopusCity?
